GDPR Policy

 

This GDPR Policy explains how Zaviflora (hereinafter referred to as “we”) processes personal information and the rights users have under the GDPR when operating our online store.

1. Scope of Application

This policy applies to the processing of personal information generated when users access, browse, and use our online store.

It applies only to information collected through the website’s online channels and does not cover situations not described in this policy.

2. Types of Personal Information We Process

In the course of providing online services, we may process the following types of information:

• Information related to order processing

• Information related to account or communication interactions

• Information related to website access and usage

We process personal information only to the extent necessary to achieve clearly defined purposes.

3. Purposes of Processing Personal Information

We process personal information for purposes including but not limited to:

• Performing and managing online orders

• Providing support related to orders

• Ensuring the normal operation and security of the online store

• Preventing misuse and abnormal activities

Personal information is not used for purposes unrelated to those described above.

4. Data Storage and Security

We store personal information only for the period necessary to fulfill the stated purposes.

We implement reasonable technical and organizational measures to prevent unauthorized access, disclosure, alteration, or loss of personal information.

5. Use of Cookies

We use Cookies to support website functionality and improve user experience.

The use of Cookies requires user awareness and authorization. Users may choose whether to accept Cookies upon first visiting the website and may adjust their preferences at any time through browser settings.

6. User Rights Under the GDPR

Under the GDPR, users have the following rights:

• The right to access personal information processed by us

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of personal information where applicable

• The right to restrict or object to certain processing activities

• The right to withdraw previously given consent at any time

We will respond to and process such requests within a reasonable timeframe.

7. Legal Basis for Data Processing (GDPR)

We process personal information in accordance with the principles of the GDPR under the following legal bases:

• Performance of a contract
  Processing necessary to manage orders and provide requested online services.

• Explicit consent
  Processing carried out with the user’s clear consent for specific purposes.

• Compliance with legal obligations
  Processing required for tax, accounting, and regulatory purposes.

• Legitimate interests
  Processing necessary to ensure system security, improve service quality, and prevent improper activities.

8. Exercising User Rights

Users who wish to exercise their rights under this policy may submit a request using the contact details provided below.

To protect information security, we may request reasonable verification of identity before processing such requests.

9. Contact Information

If users have any questions regarding this GDPR Policy or the processing of personal information, or wish to exercise their rights, they may contact us using the details below:

Address: 6550 41ST AVE N APT 3, ST PETERSBURG, FL 33709, United States
Phone: +1 (561) 286-7793
Email: care@zaviflora.com

Customer support hours:

• Monday to Friday

• 9:00 AM – 5:00 PM (Europe/London, GMT/BST)

10. Policy Updates

We reserve the right to update or amend this GDPR Policy within the applicable scope. Any changes will be published on this page and will apply to processing activities occurring after the effective date of the update.